Hard decisions
There are many things at work I would like to push forward. There are many things people ask from me or suggest that we could do to improve things. If only there was enough time to so all that... and still have time to do the customer work.
The resources are finite, but there is always things to improve. It's just not possible to do everything. Some things improve productivity, or quality which both make us more profitable and appealing to the customers. Other things make the employees happy. That's also important as the competition for good workers is fierce in this industry.